AI agents don't come with a manual either.
Every AI tool ships with a demo video. I'm building Restless to work out what it actually takes for people and agents to get real work done together, and this is where I write it down: what shipped, what broke, how Restless stacks up against the other tools, and plain-English explainers for anyone who's been told to "just use agents" and isn't sure what that means. Expect me to be wrong in public sometimes, and to work out why.
- →
Chat, workflow, agent or team? Picking the right shape for the job.
Most AI disappointment comes from using the wrong shape of tool, not the wrong model. Here's a simple way to pick.
- →
What's an AI agent, really?
Less magic than the demos, more useful than the sceptics think. A plain-English guide for anyone who's been told to "just use agents".
- →
How to brief an AI (or a person) so the work comes back right.
Most bad AI output starts with a bad handoff. Five things every brief needs, and three it shouldn't have.
- →
Can you undo it? The one question before letting AI act.
Approving everything burns you out. Approving nothing is reckless. Here's a simple way to decide how much freedom an AI agent gets.
- →
Where the money really goes when AI does the work.
Prices change every month. What drives the bill doesn't. A plain guide to what makes AI work expensive, and the second budget most people forget.
- →
"Done" is a claim, not a fact. How to check AI work.
AI will happily tell you it finished, the tests pass and everything looks great. Here's how to check without redoing the work yourself.
- →
Writing your company's voice so an AI can actually follow it.
"Friendly but professional" means nothing to a model. How to write a voice guide that works, and how to notice when the output drifts.
- →
Why your AI forgets, and what "memory" really means.
Context windows, chat memory and a company's records are three very different things. Knowing which is which explains most of the forgetting.
- →
Own the computer your company runs on.
Your laptop is too risky, a throwaway sandbox is too forgetful. Why AI agents need a computer of their own, and what self-hosting actually gets you.